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Problem

The preview window is black or transparent, and you get a DirectDraw error message when VCube is starting

Solution

VCube uses DirectDraw for its preview, and it has some requirements to work properly

  1. Install a driver for your graphic card, whether its PCIe, PCI or on-board.
    Windows standard VGA adapter driver is not suitable. 
  2. Windows display mode should be set to Windows Basic mode.
    Right click on your desktop and select Personalize.
    Choose Windows 7 Basic theme.
  3. Windows 8 do not support anymore DirectDraw technology, VCube is not compatible with Windows 8 (subject to changes)

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