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Problem

After updating the MassCore - RTX engine, your RTX dongle is no longer recognized, and therefore your MassCore is not authorized.
The Led on the RTX Hasp dongle stays off.
This does not affect the Merging - Safenet dongle (all your authorizations are valid in the MT Security panel).

Solution

You have probably installed a driver for the RTX Hasp dongle manually.

  • Go in Windows Control Panel > Programs & Features and uninstall the
  • Download and extract this zip file
  • Go in Windows Control Panel > Device Manager and right click on the
    Select Update Driver, then Browse my computer for driver software
    Browse to the extracted zip file location
    ...

  • Repeat the same operation for the two





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