MERGING+NADAC and MERGING+PLAYER firmwares are not compatible !
To update its firmware, MERGING+NADAC will reset its IP address to the default one.
Confirm the reboot to maintenance mode by clicking on Yes.
If your MERGING+NADAC is shut down, you can also press & hold the Volume button and push the Power button to have it start in Maintenance mode.
Check your Maintenance version : please have a look at your MERGING+NADAC display.
You will see your Maintenance mode version : V0xx
At the Firmware update users could be warned that their Maintenance Mode is not up to date. In such case it is important to follow the Maintenance Mode update procedure prior to updating to the latest Firmware.
Windows users :
If you run the Merging+NADAC ASIO driver, please open the NADAC RAVENNA ASIO Panel (Windows Start Menu - All Programs > Merging Technologies > Merging Ravenna ASIO Driver > NADAC Panel)
If you run the Merging Audio Device driver, please open the Merging Audio Device Panel (Windows Start Menu - All Programs > Merging Technologies > Merging Audio Device Panel)
MacOS users : Open the NADAC CoreAudio Panel (Apple icon on the top left corner > System Preferences > Other > NADAC icon)
Click on the MERGING+NADAC icon in the Online RAVENNA devices section.
Note: If you do not see your MERGING+NADAC Maintenance Mode entry, reboot MERGING+NADAC in Maintenance mode and verify your MERGING+NADAC Ethernet Connection to the computer Ethernet Card.
Your default web browser (Merging recommends Google Chrome or Apple Safari) should open up on the firmware update page.
If your web browser does not open on the firmware upgrade page, clear your browser history and re-open the MERGING+NADAC page by double clicking on the “NADAC in Maintenance Mode” icon in the NADAC RAVENNA ASIO panel / Merging Audio Device panel (Windows) or NADAC CoreAudio Panel (CoreAudio)
During update do not update or refresh your browser (F5), until the process is completed. The Firmware update should take from 3 to 5 minutes.
Do not perform any other installation during the firmware upgrade.
Do not shutdown the MERGING+NADAC during the update.
Wait until the webpage says “Update successful!” and the MERGING+NADAC screen displays “Please Shutdown”.
Shutdown your MERGING+NADAC after the Firmware update by clicking on the "Reboot device" button in the web page, it will restart automatically afterwards.
You can verify the firmware version installed by going into the MERGING+NADAC Setup menu and selecting Info. The firmware version and date will be displayed.
If you had to change your computer IP address for the firmware update, you may now set it again to your preferred IP address.
IMPORTANT: If the Firmware update procedure fails, repeat the Firmware update procedure by pressing the “Try Again’ Button (it will bring you back to step 7)
Avoid powering down the MERGING+NADAC if the firmware update has failed.
Contact your firstname.lastname@example.org and your local Sales partner if your firmware update cannot be executed.